Annual General Membership

To our Enchanted Members,

As a way to say thank you to our wonderful Enchanted Member community for being patient and loyal through everything that has happened this year, all memberships that were active during our closure have been granted an automatic 12 month extension and will now expire on 30th November 2021. Your new membership details will be sent via email and you can use them to pre-book your tickets on our website.

If you haven’t heard from us since July and you’re not sure what to do, please get in touch with our friendly adventure experts to help you out.
We can’t wait to see you all again soon!


Pre-bookings are now essential, so you must let us know you’re coming. To do so, simply select your General Admission tickets for the date you plan on visiting via the webpage and enter your Member ID when prompted at the checkout. Please note this is only necessary due to temporary COVID Safe policies.
Members can also pre-book by phoning our office and providing your Member ID.


  • Select either the Nippers, Grand or Big Zip product and your preferred time.
  • Apply your Member ID when prompted at the checkout.

Note: An adult membership can only be applied against an adult activity ticket. A child membership can only be applied against a child activity ticket.

If youโ€™re likely to visit more than twice a year then the Annual Membership is for you!
Check out the benefits:

  • Unlimited General Admission Entry

    Enjoy a year of unlimited entry to the Hedge Maze, Gardens, Sculpture Park, Tube Slides, Canopy Walk, Sky Scramble & more!


    Activities can be conveniently purchased online or over the phone at the add-on rate without having to pay the cost of general admission entry.


    Grand Tree Surfing Course โ€“ $30 per member, Nippers Tree Surfing Course โ€“ $20 per member, Big Zip – $20 per member. Pre-bookings can be made online simply by entering your Member ID at the checkout or by phoning our adventure experts on 03 5981 8449.


    Annual Members can take advantage of a priority entry queue at the main ticketing entry point. Our dedicated ticketing for both Annual Members and Tree Surfing bookings can help simplify entry on busy days. Members can access the park from 8.30am over the Summer School Holiday period (30 minutes before our park opening time).

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